11223 baji's Privacy Policy
Your personal information is very important to us. This policy explains in detail how we collect information, why we store it, and in what circumstances it is used.
Introduction and Scope
11223 baji is an online betting and gaming platform that offers sports betting and casino games for users in Bangladesh. This Privacy Policy ("Policy") sets out how 11223 baji collects, stores, processes, and uses your personal information.
By using this website or creating an account, you are considered to have agreed to this policy. Our Terms and Conditions contain the overall terms governing use of the platform, and this Privacy Policy forms part of those terms.
This policy applies to 11223 baji's main website, mobile application, and all services connected to this platform. Third-party websites or services are governed by their own privacy policies, which are beyond our control.
Information We Collect
11223 baji collects only the information necessary for providing services, managing accounts, and ensuring security. The categories of information we collect are listed below.
2.1 Registration and Identity Information
- Full name and date of birth (for 21+ verification)
- Mobile number and email address
- Username chosen by the user
- Password (stored in encrypted form, never readable directly)
2.2 Transaction Information
- History of deposit and withdrawal transactions
- Information about payment methods used (bKash, Nagad, Rocket)
- Details of bonus and promotion usage
2.3 Gaming Activity Information
- Bet history and duration of game sessions
- Win and loss statistics
- Preferred game categories and usage patterns
2.4 Technical and Device Information
- IP address and device type
- Browser type and operating system
- Cookies and session data
- Login times and access logs
Purpose of Data Use
Collected information is used for specific and legitimate purposes. 11223 baji never sells your information to third parties.
3.1 Service Operations
Your information is used to carry out core operations such as account creation and verification, processing deposits and withdrawals, determining VIP level, and awarding bonuses.
3.2 Security and Fraud Prevention
Technical and transaction data are analysed to protect account security, detect unauthorised logins, and prevent financial fraud.
3.3 Customer Support
When providing 24/7 support via live chat and email, your account and transaction information is used to resolve issues quickly.
3.4 Responsible Gaming
As part of our responsible gaming programme, gaming activity data is analysed so that unusual betting patterns can be identified and support offered to the relevant user.
3.5 Service Improvement
User preferences and experience are analysed to improve the platform's functionality, navigation, and the range of games available.
Data Storage and Security
4.1 Retention Period
Information is stored while your account is active and for a defined period after it is closed. Financial transaction records are generally kept for an extended period.
4.2 Technical Security Measures
- All data transmission is secured by SSL/TLS encryption
- Passwords are never stored in plain text — strong hashing algorithms are used
- Regular security audits are conducted on servers
- Access control is strict — only authorised staff can view the information they need
- Automatic alerts are active for suspicious login attempts
4.3 Your Responsibilities
Keeping your account password confidential and not sharing it with others is your own responsibility. If you notice any unauthorised activity on your account, notify our support team immediately.
Sharing Information with Third Parties
11223 baji never sells or rents your information to third parties for commercial purposes. However, limited information may be shared in the specific circumstances described below.
5.1 Payment Processors
The information necessary to complete transactions through bKash, Nagad, and Rocket is shared with the relevant mobile banking provider. This information is used solely to verify and complete transactions.
5.2 Game Providers
Game providers including Evolution, Pragmatic Play, PG Soft, JILI, and Spribe receive minimal session data for the purpose of running games. Personal identity information is not shared with them.
5.3 Legal Obligations
If disclosure of information is required by a court order or legal process, information will be disclosed only to the extent required and only in that circumstance. We will endeavour to notify you in such situations wherever possible.
5.4 Business Changes
In the event of a change of business ownership or a merger, your information may be transferred to the new operator. You will be notified in advance in such cases, and the protections under this policy will continue to apply.
Cookies and Tracking Technologies
The 11223 baji website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.
6.1 Essential Cookies
These cookies are essential for maintaining login sessions, storing security tokens, and remembering language preferences. Without them, core functions of the site will not work properly.
6.2 Functional Cookies
These cookies are used to remember your preferred game categories, display settings, and usage patterns, improving your experience on future visits.
6.3 Analytics Cookies
Anonymous analytics data is collected to understand which parts of the site are used most and where issues are occurring. This data is reviewed in aggregate form, not individually.
Your Rights
11223 baji believes every user should have control over their own information. You have the following rights.
7.1 Right to Access
If you want to know what information we hold about you, contact customer support. You will be informed within a reasonable time.
7.2 Right to Correction
If your account contains incorrect or incomplete information, you may request that it be corrected. It will be updated after your identity has been verified.
7.3 Right to Deletion
When closing your account, you may request that certain information be deleted. However, some information may need to be retained for a defined period to meet legal obligations.
7.4 Right to Opt Out of Marketing Communications
If you do not want to receive promotional messages, you may withdraw your consent at any time. Messages related to core services (transactions, security alerts) cannot be turned off.
To exercise these rights, contact us. Our FAQ section has more detailed answers about accounts and data.
Protection of Minors' Data
11223 baji strictly follows a 21+ age policy. This platform is not for anyone under 21 years of age, and no minor's information is knowingly collected.
Age verification steps are in place at registration. If we become aware that an account has been created by someone under 21 years of age, that account will be closed immediately and the associated information will be deleted.
Policy Changes
11223 baji may update this Privacy Policy from time to time. The policy may change due to service improvements, technical changes, or legal requirements.
In the case of significant changes:
- The update date will be clearly shown on the website's home page and at the top of this page
- Registered active users will be notified by email or by a message in their account
- For major changes, a notice period will be given before the changes take effect
Continued use of the site after a change will indicate that you have accepted the new policy.
Contact Us
If you have any questions about this Privacy Policy, any requests regarding your information, or any concerns you wish to raise, please contact us through the following.
24 hours a day, 7 days a week — in Bengali and English
[email protected]
https://11223baji.cam